A postponement is different from a cancellation, the show's still happening, just not on the date you originally planned for.
Once a new date is confirmed, you'll have 30 days from that point to decide whether you can still make it.
If you can make the new date, you don't need to do anything at all, your existing ticket carries over automatically.
If you can't, you can request a refund yourself from your order in "My Account" within that 30-day window, no explanation needed.
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