This message appears if your device, or your network, already has an active reservation for that same event.
It's a protection against ticket hoarding, not an error. To stop people from opening several browser windows and holding multiple reservations for one event at once, we limit how many active reservations one device or network can have at the same time.
To fix it, complete or release your existing reservation first, then try again. If you weren't the one holding another reservation (for example, on a shared work or venue network), waiting a few minutes for it to expire will also clear it.
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