I can't find my confirmation email, what now?

First, check your spam or junk folder, it can occasionally land there rather than your main inbox, especially the first time you buy from us.

If it's genuinely nowhere to be found, double-check the email address you used at checkout, it's easy to have a typo slip in without noticing.

Still no luck? Get in touch with us, we can look into it properly. If it turns out you did typo your email when you bought, don't worry, we can fix that for you. 

To confirm it's genuinely you, it helps to have a few things ready: which event you bought tickets for, roughly when you ordered, and the last 4 digits of the card you paid with. 

We'll never ask for your full card details, just enough to make sure we're handing your tickets to the right person.